CarMax Live Oak - Offering Express Pickup and Home Delivery - San Antonio, TX | Cars.com (2024)

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.

(4 reviews)

Visit CarMax Live Oak - Offering Express Pickup and Home Delivery
Sales hours: 10:00am to 9:00pm
View all hours
Sales
Monday 10:00am–9:00pm
Tuesday 10:00am–9:00pm
Wednesday 10:00am–9:00pm
Thursday 10:00am–9:00pm
Friday 10:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed

(210) 591-1338 (210) 591-1338

Inventory

  • CarMax Live Oak - Offering Express Pickup and Home Delivery - San Antonio, TX | Cars.com (1)

    Used

    2023 Cadillac XT5 Premium Luxury

    6,110 mi.

    $43,998

  • CarMax Live Oak - Offering Express Pickup and Home Delivery - San Antonio, TX | Cars.com (2)

    Used

    2023 Kia Sportage Hybrid EX

    8,763 mi.

    $33,998

  • CarMax Live Oak - Offering Express Pickup and Home Delivery - San Antonio, TX | Cars.com (3)

    Used

    2019 Volkswagen Tiguan 2.0T SEL

    57,092 mi.

    $22,998

  • CarMax Live Oak - Offering Express Pickup and Home Delivery - San Antonio, TX | Cars.com (4)

    Used

    2016 Mazda CX-5 Grand Touring

    10,864 mi.

    $24,998

  • CarMax Live Oak - Offering Express Pickup and Home Delivery - San Antonio, TX | Cars.com (5)

    Used

    2018 BMW i3 94 Ah w/Range Extender

    28,164 mi.

    $18,998

See all 220 vehicles from this dealership.

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.

(4 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

Unorganized and no customer service

July 18, 2023

By Daniel G from San Antonio, Texas

The Live Oak location is one of the worst. We get told one thing then get there and are told something different. They do not do what they say they will do, and they schedule appointments then the car salesman is not there. He is conveniently off, a fact he did not state to us. We come from out of town and the car that we were assured by a person and their own system, was there, was in fact not. Then they offer us a $50 credit for gas, but I have to go and put the gas first to get reimbursed. We drove a combined 170 miles and wasted 3 hours of drive time to get there only to be told oh sorry you were misinformed. I called twice on the day we were told our car would be ready since no one there bothered to call us and were told oh sorry not today. Just disorganized, unfriendly, full of "my apologies" and xx.

1.0

Unorganized and no customer service

July 18, 2023

By Daniel G from San Antonio, Texas

The Live Oak location is one of the worst. We get told one thing then get there and are told something different. They do not do what they say they will do, and they schedule appointments then the car salesman is not there. He is conveniently off, a fact he did not state to us. We come from out of town and the car that we were assured by a person and their own system, was there, was in fact not. Then they offer us a $50 credit for gas, but I have to go and put the gas first to get reimbursed. We drove a combined 170 miles and wasted 3 hours of drive time to get there only to be told oh sorry you were misinformed. I called twice on the day we were told our car would be ready since no one there bothered to call us and were told oh sorry not today. Just disorganized, unfriendly, full of "my apologies" and xx.

Rating breakdown (out of 5):

  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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5.0

Excellent experience

December 25, 2020

By Car shopper from San Antonio Texas

We bought a 2019Hyundai Elantra at this carmax. It was a very good experience. Staff was helpful but not pushy or aggressive. The fixed price was fair and made the process less stressful. The dealer charges were all reasonable with no ridiculous added charges. Overall an excellent experience.

5.0

Excellent experience

December 25, 2020

By Car shopper from San Antonio Texas

We bought a 2019Hyundai Elantra at this carmax. It was a very good experience. Staff was helpful but not pushy or aggressive. The fixed price was fair and made the process less stressful. The dealer charges were all reasonable with no ridiculous added charges. Overall an excellent experience.

Rating breakdown (out of 5):

  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

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1.0

Overpriced!

September 23, 2018

By Overpriced from San Antonio, TX

Almost bought a car only to find out from my bank it was NOT worth the price they started at. It was such a disappointment. Carmax said they’re not the bad guys because they are a “retail “ shop not a dealership?!? Overpriced is still overpriced.

1.0

Overpriced!

September 23, 2018

By Overpriced from San Antonio, TX

Almost bought a car only to find out from my bank it was NOT worth the price they started at. It was such a disappointment. Carmax said they’re not the bad guys because they are a “retail “ shop not a dealership?!? Overpriced is still overpriced.

Rating breakdown (out of 5):

  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

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4.0

Car service was goof

August 16, 2018

By Darius S Garcia from San Antonio

The service was good and the financing was excellent overall the visit was good and the staff was very friendly and helping I would go back

4.0

Car service was goof

August 16, 2018

By Darius S Garcia from San Antonio

The service was good and the financing was excellent overall the visit was good and the staff was very friendly and helping I would go back

Rating breakdown (out of 5):

  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

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CarMax Live Oak - Offering Express Pickup and Home Delivery - San Antonio, TX | Cars.com (2024)

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